Frequently asked questions
United States shipping only. We ship orders via USPS.
Please allow up to 72 hours for your order to process and to receive shipping confirmation.
All sales final with the exception of unworn sneakers.
To be eligible for a return on sneakers, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return on sneakers, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.